Our FAQ
Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 408-912-2217 today!
-
What should I say to the other driver's insurance company?
Nothing! You are under no contractual obligation to speak or otherwise interact with any insurance company other than your own. Therefore, you should think twice before speaking with the insurance provider of any other driver who was involved in your accident. Unfortunately, too many past dealings with other insurance companies have taught us that these providers are far less concerned with the well-being of the injured party than they are with their own financial profit or retention.
As such, insurance adjustors are likely to use underhanded ploys to evoke statements from the victim that could be used against them later on. If you are being asked to discuss your car accident with an insurance adjuster other than your own, then you should immediately seek help from a personal injury attorney. A legal professional can intervene and communicate with the other insurance company on your behalf, thus ensuring that nothing is said on the record that could put your case in jeopardy down the road.
-
Do I have to notify my insurance company of my accident?
Yes. Your car insurance policy acts as an indicator of the professional relationship held between you and your provider. Accordingly, you are expected to act within the guidelines of this policy, one guideline of which is to promptly inform your insurance provider of any accident in which you were involved; this is true even in circumstances in which you are not at fault for the collision.
The working relationship between you and your insurance provider calls for mutual respect and trust, much of which is built on communications between both parties. Failure to inform your insurance provider of your accident in a timely manner could result in the complete loss of coverage for you injuries and / or damage. Therefore, you should not wait to speak with your insurance company about your accident.
-
How do you determine who was at fault for the accident?The determination of who or what was at fault for the motor vehicle accident that left you injured involves a tedious assessment process that seeks to identify who was careless / negligent in the situation. One of the ways in which liability is determined is by referencing the official rules of the road that govern the safe driving practices of all individuals. If these rules do not align with the driving behaviors of one or more individuals who were involved in the car accident, then said individuals may be at fault for the collision.
